Refund policy

CORVÉLA Return & Refund Policy

At CORVÉLA, we are committed to delivering refined essentials with uncompromised quality. If your purchase isn’t quite right, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition

  • All tags and packaging must be intact

  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

The following items are not eligible for return:

  • Final sale or discounted items

  • Gift cards

  • Personal care / hygiene-related products (if applicable)

Exchanges

We currently offer exchanges for defective or damaged items only.
If you need a different size or item, we recommend placing a new order.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Include clear photos of the item and packaging

We will arrange a replacement or full refund where applicable.

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method

  • Please allow 5–10 business days for processing

Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

How to Start a Return

To initiate a return, please contact us at:
corvela.enquiry@gmail.com

Include your order number and reason for return.
If approved, we will provide return instructions.

Important Notes

  • Returns sent without prior approval may not be accepted

  • CORVÉLA reserves the right to refuse returns that do not meet our policy

Thank you for choosing CORVÉLA — where elegance is lived daily.